After enabling remote authentication in your Zendesk account, copy the authentication token and the preﬁx for our Zendesk URL into the Zendesk Account Information box in the Cart66 settings panel.
In your WordPress admin, navigate to the page where you have the
account_login] shortcode and add the
zendesk_login] shortcode as well. The zendesk_login shortcode does not render anything on the screen, so you won’t be able to see anything on the page, but it listens for calls from Zendesk. If Zendesk calls, this shortcode replies letting Zendesk know whether or not the user is logged in.