To enable Zendesk integration, ﬁrst log into your Zendesk account and navigate to Account –> Security and check the checkbox next to Enable remote authentication.
Once remote authentication is enabled, there are a few important settings to conﬁgure.
Remote login URL: The URL to your WordPress site that contains the
Remote logout URL: The URL on your WordPress website that has the
account_logout] shortcode or the link that is generated when you use the
account_logout_link] shortcode. Zendesk needs to send users to a URL that will log them out of your Cart66 website.
Authentication token: Copy and paste this authentication token into the Cart66 admin settings in the Zendesk Account Information area.
Preﬁx: The preﬁx is the ﬁrst part of your zendesk account URL. For example, if your Zendesk URL is http://mycompany.zendesk.com Then your preﬁx is mycompany. Enter your preﬁx in the Cart66 admin settings in the Zendesk Account Information area.